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Conditions and Terms

Sales Terms and Conditions for online purchases on the site Italian Commerce srl.


Italy Commerce srl, with registered office and headquarters in Via San Rocco, 45 Zip code 89015 Palmi, VAT number 02398360806, email: info@italiacommerce.it, phone +390966800008, Fax +390966805102, make available to all users the ability to purchase products via the Internet and also via the website www.italiacommerce.it (the "Site" ), of which Italy Commerce Ltd. (The "Seller") it is the sole and exclusive holder.

It agrees as follows:

1) General notes

These general conditions of sale ("Terms") are regulated by the Consumer Code (Legislative Decree. N. 206/2005, as amended) and the rules on electronic commerce (Legislative Decree. N. 70/2003 and amended) and apply only to the distance selling via web of the products shown on the site. In case of changes of the general conditions, the purchase order, as specified in the following paragraph. 3:04 of the General Conditions (the "Purchase Order") shall apply the terms and conditions published on the Site at the time of the order by the consumer.

2) Public offering

The products and services with prices like in the Site constitute an offer to the public in accordance with the procedures set out in the General Conditions and on the web site. The purchase contracts concluded on the Website and concerning the products and services (hereinafter "purchase agreements" or simply "Contracts") are concluded with the Seller.

3) Prices

All prices indicated on the Site and service delivery include VAT. Delivery costs, as indicated in the following articles of these General Conditions, shall be borne by the consumer and adequately detailed in the Purchase Order. The products and services are covered by the price displayed on the Website, at the time of the order, without any consideration of previous offers or price changes occurred later.

4) Order

Purchase Orders must be made online through the procedure using the following methods:

In the event that the consumer is not a member of the site will be sufficient to insert in the page "My Account" required data, needed to make the purchase.

The data requested by Italy Commerce LTD to conclude a Purchase Order to the consumer are as follows:

Tax Code or VAT

Name and surname

Billing address

Shipping address

Phone number

Email address

 In the event that the consumer is a member of the site simply enter their credentials to validate the order present in the "Basket" (cart), making sure that the required data has been properly compiled.

 The consumer enters correctly the order process if the site does not show any error message (the system can not detect errors in respect of data entered by the consumer therefore raises the seller from liability). The purchase contract will be concluded between the seller and the consumer at the time of receipt of the order by Commerce srl Italy. In this case the Seller shall acknowledge receipt of the order by sending an e-mail to order confirmation (the "Confirmation") to the email address supplied by the consumer. Confirmation that summarize the products and service delivery, their price, the delivery address, the order number.

The Vendor will fulfill the orders of products purchased and forward them to the address indicated by the consumer, within four (4) working days (excluding Saturdays, Sundays and public holidays) from the date of payment of the order took place successfully.

The Seller reminds consumers to check with the utmost attention and care the accuracy of the information contained in the order confirmation and to communicate within twenty four (24) hours of receipt of the corrections. The order number generated by the system and communicated by the Seller, will be used by the consumer in any communication with the Seller.

You may experience occasional non-availability of the products offered, in this case, where the products chosen by the consumer are not, in whole or in part, available, the Seller shall promptly notify the consumer.

5) Payment

Payment Order must be made when placing to Italy Commerce Ltd. order. The payment is made online using the secure payment with PayPal secure connection with SSL encryption.

6) Obligations of the consumer

The consumer agrees to pay the price of the product purchased in the time and manner specified in these Terms.

The consumer agrees and undertakes, once the purchase process, to handle the press and keep the present general conditions - which, however, has already seen and accepted as a necessary step in the process - and the specific Product object

purchased, in order to fully satisfy the conditions set out in Leg. September 6, 2005, n. 206.

It is strictly forbidden for the consumer to enter false and / or invented and / or fantasy, the registration process through the appropriate electronic form "My Account -> New Account"; data details and e-mail address must match the real data and not some other person, or fantasy. The consumer assumes, therefore, the responsibility for the accuracy and veracity of data entered in the form of electronic registration, designed to complete the procedure of purchase.

The consumer indemnifies the Seller from any liability arising from the tax records incorrect because of errors in the data supplied by the consumer, being the latter the only one responsible for the correct entry.

7) Issue of invoice

Italy Commerce LTD shall issue invoice for the Purchase Order, sending it via e-mail to the person holder of the order. In the event that within 48 (forty eight) hours after order confirmation the owner does not receive such invoice by e-mail, the same may contact Italian Commerce Ltd. at the following link "Contact" communicating the non-receipt of the invoice. For the issuance of the invoice will be based on information obtained from the consumer. Italy Commerce LTD therefore reminds consumers to always check with the utmost attention, the accuracy of the information provided.

8) Delivery Methods

Italy Commerce LTD will perform the delivery service (the "Delivery") by specialized carriers the employees (the "Vectors").

At the time of delivery is required the presence of the consumer or a person you trust to make sure that the packages are intact.

In case of visible defects the seller asks the consumer or a person in his confidence to accept the delivery with reservation and immediately to make reporting of the aforementioned anomaly communicating the order number and the defect to the "Contact" or + 390966800008.

The delivery will take place without prior appointment and must be understood at street level.

Delivery will be made by courier working between the hours of 08.30 and 19.00 Monday to Friday. The carrier will do n. Two (2) attempts to deliver the products to the address indicated by the consumer. If a shipment can not be delivered at the first attempt for the absence of the customer or because the structure of fate is closed, it will be re-proposed a new delivery attempt or a telephone contact with the recipient (in case the consumer has enhanced the 'Phone number "or" Mobile number "being recorded), trying again to make delivery of the shipment.

In the event that the consumer wishes to change the destination address of the delivery, after 24 hours of confirmation of the order, it will be required additional amount of € 12.50 including VAT.

The delivery can not be delivered to PO boxes or postal codes.

9) Shipments undeliverable

After the second attempt was successful the order will be held in storage by the carrier for n. 1 (one) day (calendar) during which the consumer can communicate in Italian Commerce Ltd. the request for redelivery. After the day of storage order will be automatically canceled and Italy Commerce Ltd. We will provide notice of cancellation to the consumer to repay the value of the Order of the reduced delivery costs and any additional costs incurred.

10) Delivery

Delivery costs (hereinafter "Shipping and Delivery") are charged to the consumer and properly highlighted and detailed in the Purchase Order and in the subsequent order confirmation.

11) Cancellation of Purchase Order

If the consumer wishes to cancel his order, can be undone within 24 (twenty four) hours of payment, at no additional cost. In this case Italy Commerce LTD We will refund the consumer the full amount paid. In case of cancellation of the Order after 24 hours, Italian Commerce Ltd. We will refund the consumer the amount paid deducted the costs of delivery, using the same procedures as indicated above.

12) Return Policy

If the consumer is a "consumer", as defined in Article 3 of the Consumer Code, the competing rights referred to ART.52 et seq. of the Consumer Code, as amended by Decree 21 of 02/21/2014, and therefore the right to terminate the Purchase Agreement (the "Withdrawal Right") for any reason, without explanation and without penalty, in the manner set out below. The withdrawal will be subject to all (Withdrawal Total) or only part (Partial withdrawal) of the Products and / or Services Italian Commerce Ltd. purchased by the consumer. In the case of products, the withdrawal period expires after fourteen (14) days from the day when the consumer or a third party other than the carrier and indicated by the consumer, acquires physical possession of / the products / or (the "Period Withdrawal ").
In the case of services, the withdrawal period expires after fourteen (14) days from the day of conclusion of the contract (the "Withdrawal Period").
The right of withdrawal is exercised by sending - before the expiry of the period of withdrawal as mentioned above - of a notice of withdrawal (the "Withdrawal Notice") by regular mail addressed to:
Italy Commerce LTD Via San Rocco 45 89015 Palmi (RC).

The notice of withdrawal may alternatively be sent - within the same period of withdrawal as earlier indicated - even by PEC at: assistenza@italiacommerce.it. The Withdrawal Notice must specify the intention to withdraw from the purchase and the product for which it intends to exercise the right of withdrawal. Following the proper exercise of the right of withdrawal, as outlined art. 52 et seq. of the Consumer Code as just mentioned, the Seller will forward to the Consumer, through E-MAIL Number of Practice. This number will be indicated by the Consumer upon return of the / the product / s (the "Return"). The Return of / the product / s to be done within 14 (fourteen) days from the date on which the consumer has communicated its decision to want to withdraw pursuant to art. 52 of the Consumer Code just mentioned. This stipulated period will be met if the consumer sends back or return the / the products / or the subject of withdrawal before the expiry of 14 days. The Consumer shall return the / the product / s providing the expedition to Italy Commerce Ltd. Via San Rocco 45 89015 Palmi (RC).

For all information related to costs and to the transport arrangements for the Restitution of / l Products / or the consumer can send contact request using the web channel in the "Contact" section of the site.

The Seller reminds his customers that the transport costs for the return of / the product / the object of withdrawal shall be borne by the consumer and that the refund is under the responsibility of the consumer himself. Italy Commerce LTD also reminds his Consumers, first of Restitution, check that the / the product / the object of withdrawal is / are intact / s in normal condition.

The Seller reminds its Consumers that in case of withdrawal exercised within 24 hours from the date of conclusion of the contract, the consumer will not be burdened by expenses for return of the / the product / the subject of withdrawal. The consumer, in accordance with current regulations, shall only be liable for any diminished value of the / the product / s resulting from the handling of / the same / different from the one required to establish the nature, characteristics / the product / s. If the right of withdrawal has been properly exercised in accordance with the Articles. 52 et seq., Italy Commerce LTD We will refund the consumer the full amount paid, inclusive of delivery charges and any possible additional costs incurred, within 14 (fourteen) days from the date on which it was informed of the decision of the consumer to terminate the Purchase Agreement. The amount will be refunded by the same means of payment used by the consumer for the initial transaction. Italy Commerce Ltd., pursuant to art. 56 of the Consumer Code as amended by Decree No. 21/2014, reserves the right to withhold the reimbursement until he has received the / the products / or or until the consumer has supplied evidence of having sent the / the products / or, depending on which situation occurs first.

13) Guarantees Legal and Conventional

The consumer, as defined in art. 3 of the Consumer Code (hereinafter, "Consumer Code" Decree on Sept. 6, 2005, n. 206), has the right to avail himself of the legal guarantee provided by the Consumer Code itself with Articles 128 to 132.

14) Communications

Any communication, except as provided in Art. 14 "Right of withdrawal", may be addressed to Italy Commerce Ltd. using the contact channel in the "Contact" section of the Web site or by sending a fax to the number +390966805102 or calling the number +390966800008.


15) Privacy policy

The data are processed by Italian consumer Commerce Ltd. in accordance with the legislation on protection of personal data in accordance with art. 13 of Legislative Decree no. 196/2003 ".

Italy Commerce LTD We will process the personal data supplied by the consumer to purchase on-line of products, in compliance with regulations regarding the protection of personal data and in a mostly electronic. Treatment will focus on operations, or set of operations (such as but not limited to: collection, recording, organization, storage, processing, communication, modification, selection, use, cancellation, destruction), concerning the personal information provided by the consumer compile and online submission of the Purchase of Products.
The particular, the above treatment is carried out:

for the performance of any obligation of the law and / or regulations (eg. tax and accounting obligations);

for the management and the execution of any contract concluded between Italy Commerce Ltd. and the consumer;

to meet obligations and associated with the contract, such as, for example but not limited to: execution of transport services and after-sales service.

Relation to the purposes referred to in points 1), 2) and 3), the provision of data, although optional, is required to run the service on-line purchases and any refusal to supply determines the inability of Italian Commerce Ltd. to provide the same. To make the treatment for the purposes referred to in points 1), 2) and 3) it is not necessary to obtain the consent of the consumer.

For the proper performance of such assets will have access to the data mainly workers of the IT department and service workers after sales of Italian Commerce Ltd. for the above purposes. The data can also be made available exclusively for the conduct of activities delegated to them, the suppliers of Italian Commerce Ltd. providing services related to and the aforementioned purposes, such as in particular, companies that provide computer services, including hosting services, companies that perform services of a commercial nature in favor of Italian Commerce Ltd. (Eg. Data entry, transport and delivery). These entities operate mainly as controllers of Italian Commerce Ltd. A list of such third parties is available at the premises of the owner. The data of the consumer will not be otherwise disclosed or shared with third parties. The consumer data will be kept for the time required for execution of the activities referred to in points 1), 2) and 3). The data controller is Italian Commerce srl, Via San Rocco 45, 89015 Palmi (RC). In relation to the data processed, the consumer has the right at any time to exercise the rights recognized by. 7 of Legislative Decree no. 196/2003 and, in particular, among others, to obtain a copy of the data processed, the updating, correction or integration, their cancellation, anonymization or blocking treatments unlawfully, to oppose for legitimate reasons. To exercise this right, write to Italy Commerce Ltd. attention: Responsible for processing of data for the Marketing Area, domiciled for the office at the headquarters of Italian Commerce Ltd., or using the Contact.